Shipping policy
TECNORI SUPPORTS ORDERS DELIVERED TO ALL OVER THE WORLD
In view of the recent situation of COVID-19, logistics transportation and global delivery services are now subject to temporary delays. Shipping time is likely to be lengthened as a special arrangement of some courier service companies and air traffic delays are to be expected. Thanks for your patience while we work hard to get your order to you!
Most standard shipping are sent through China Post or USPS. The specific service depends on the weight and product type (e.g. Power bank) of your order.
Tecnori also provide expedited shipping. The transportation companies we cooperate with include DHL, TNT, FedEx, USPS.
We will select the most suitable courier company based on the customer's address.
Dispatch within 2-5 working days except unless there's a force majeure. At present, most of our orders are shipped from US warehouses, some orders are still shipped from China.（If the product you buy matches the product of our overseas warehouse.）
SHIPPING TIME
For United State Orders:
| Transport Method | Shipping Time | Price | PriceFree Shipping |
| Standard Shipping3 | 3- 10 Business Days | $6 | Over $50 |
| Expedited Shipping | 3 - 7 Business Days | $25 |
Over $300.00 |
For Other Country Orders:
| Transport Method | Shipping Time | Price | Free Shipping |
| Standard Shipping | 15 - 30 Business Days | $6 | Over $50 |
| Expedited Shipping | 5 - 12 Business Days | $25 | Over $300.00 |
The customer is responsible for any customs fees, import duties, or taxes that may be imposed by your country’s customs department.
Shipping carrier delay, weather delay or international Customs inspections delay are beyond our control. If you do not receive your item on time, please contact us for further assistance.
When you place an order on the TECNORI website, you will receive a shipping info email from TECNORI. Please check your email address. In addition, you can also check the shipping info through track order.
CANCEL OR CHANGE AN ORDER
If you would like to change or cancel an order please contact us within 12 hours after purchase.
We will attempt to accommodate order changes to the extent possible prior to shipping confirmation. Some changes will result in a shipping delay.
We are unable to accommodate changes or cancellations on special order requests and/or orders that have already shipped.
If your order has already shipped, please contact us return once you have received the shipment.
FREEBIE TERMS & CONDITIONS
Freebies are not for resale and will not be replaced if lost or stolen.
Freebies are provided on an “as is” basis (with its present look or condition), without further warranty or any kind. Including but limited to, lost, misplaced, destroyed or stolen free gifts once they are claimed and these gifts are not redeemable for cash and cannot be transferred or exchanged.
CONTACT US
If you have any questions about the shopping policy, please contact us by email: info@starshing.store.